How much does it cost?
THE COST OF A CLEANING SERVICE IS CHARGED PER HOUR. YOUR CONTACT REFERENCE WILL DEVELOP A STRUCTURED CLEANING PLAN THAT IS TAILORED TO YOUR EXACT NEEDS. CONTACT YOUR REFERENT TO SEE HOW MUCH TIME YOU CAN SAVE!
How do I pay?
THE PAYMENT FOR THE CLEANING SERVICE IS MADE BY BANK TRANSFER AT THE END OF THE MONTH
What areas do you serve?
WE PROUDLY COVER THE ENTIRE TERRITORY OF LUXEMBOURG
DO I NEED TO BE HOME DURING THE CLEANING?
THIS IS YOUR TIME! PLEASE DO WHATEVER YOU FEEL MOST COMFORTABLE WITH! WE ADVISE TO BE THERE FOR THE FIRST CLEANING SO YOU CAN GIVE THE CLEANING LADY ALL THE NEEDED INFORMATION
ARE YOU INSURED AND BONDED?
Can I cancel, reschedule or update my booking?
IF YOU NEED TO CHANGE YOUR NEXT SCHEDULED HOUSE CLEANING APPOINTMENT (DATE, TIME, ADDITIONAL WORK), SIMPLY PROVIDE US WITH A 24-BUSINESS HOUR CANCELLATION/UPDATE NOTICE IN ORDER TO BE ABLE TO FILL THE SCHEDULED APPOINTMENT TIME SLOT.
What if I have pet(s) at home?
OUR CLEANERS ARE COMFORTABLE WORKING WITH PETS IN THE HOME. JUST MAKE SURE TO GIVE US ALL THE INSTRUCTIONS FOR YOUR CLEANER REGARDING YOUR PETS, SUCH AS MAKING SURE ALL WINDOWS AND DOORS ARE KEPT CLOSED, OR LETTING YOUR HOUSEKEEPER KNOW THAT YOUR BIRD IS SCARED OF THE HOOVER,...
Do you supply your own products/equipment?
WE ARE PLEASED TO PROVIDE THE BEST OF PRODUCTS AND THEIR USAGE BY OUR CLEANERS
What kind of products do you use?
DO YOU GUARANTEE THE QUALITY OF YOUR CLEANING SERVICE?
WE CARE ABOUT OUR CUSTOMERS’ HAPPINESS AND ARE COMMITTED TO PROVIDE OUR BEST SERVICE TO EACH AND EVERYONE. WE ARE CONFIDENT IN PROVIDING A STRICT QUALITY GUARANTEE THAT ALLOWS YOU TO REQUEST RE-CLEAN WITHIN THE SAME DAY DAYS.